Life-long friends Randy and Bob discovered Latin America when in the Peace Corp in the mid 1970’s. They discovered the magical Bocas del Toro archipelago many years later and built their dream Hotel on the Main Island with Bob’s sister and brother-in- law Jim and Nancy Peterson.
Our Contractor on the Hotel, Keith Werle ended up falling in love and marrying Bob’s daughter shortly after opening the Hotel.
Melissa Werle, Bob’s daughter, came on board to manage the hotel and to this day is is providing excellent service to guests managing the reservations and providing insight, continually trying to improve.
Carmen has been in Bocas her entire life and is an exceptional General Manager. She ahs been with us since day 1 and does an outstanding job making the guests feel at home. She is a driving force behind this family owned and operated luxury boutique hotel.
Carmen has a single minded approach when it comes to customer satisfaction and will consistently go to whatever length is necessary to ensure that their guests experience everything Bocas del Toro has to offer…… and more!!
Each and every member of our Staff is a part of our Hotel family.
I feel so blessed for the opportunity to belong to the Palm Royale Family. I am proud to be the General Manager and do the best I can everyday. This is my second home. I enjoy every moment with customers; it is a pleasure to serve people from all over the world.
My name is Sabino Baker, 51 years old and a Resident of Carenero Island. I work at the Hotel Palma Royale as night time Security. I was once the Chief of Police here in Bocas.
I embrace the opportunity to work with our guests and offer the best as possible service. I want them to be happy with the attention and service.
Gilma Elvira Smith (Waika)
My name is Elvira Smith, I am 40 years old with 2 children.
i am proud to be part of the Palma Royale family, for the past five years.
i enjoy being the cook and look forward to continue working here.
i appreciate this opportunity and very much enjoy my work.
I am glad to be part of the Hotel Palma Royale, for 5 years, and very happy to belong to this great family.
I think I have good boss, and I have a good relationship with my others co-workers
I began working as a receptionist in 2011.
We try our best to give the clients the most respect and offer the best recommendations for our guest to enjoy all of Bocas.
Hopefully, when they leave us they have a good feeling for our hotel and for Bocas del Toro.
Bartender, Waitress, and Chef
My name is Marlen Binns and I have lived on Isla Colon my entire life. I have worked with the Palma Royale, for the past 4 years.
Our Hotel is the best with the best people working here. I have worked other places as a bartender and waitress, but nothing compares to our family here.
Want a great Tropical drink? I am the one to make it for you!
I began working as a cleaning lady, since the very first day the hotel opened. It has been a pleasure for me to work here.
We share our good and bad moments together. For me we, are like a family. I appreciate the people here and everything they have done for me.
The most important thing for me and my family is to continue working here, learning and sharing more with our guest and co-workers. I have experienced many different cultures and learning to offer the best service.
Thanks to the Hotel for everything.
Melissa and Keith’s daughter Ava lived in the Hotel as a toddler sometimes assisting in the restaurant as an excellent waitress. She truly grew up like “Eloise at the Plaza”
She loves our fresh fruit smoothies and bacon. The Caribbean Sea was her playground.
Danisha Narvaez (Sandy)
I have 3 children and I am 34 years old.
I was working as a receptionist at another hotel and had the opportunity to work at the Palma Royale.
I am happy that I made the move and enjoy working with all the people here.
Jose Angel Gutierrez
Bartender and Waiter
My name is Jose Angel Gutierrez and have lived in the Bocas del Toro area all my life. I have two children.
I began working with the Palma Royale family in 2012. I feel very good working here. I have learned a lot from our guests and co-workers. We do our best to be professional here. I thank the hotel and its people for the opportunity they have given me.
I work as a cleaning lady at the Hotel Palma Royale from the very first day it opened.
This has been a great experience for me and I enjoy working here.
I have had the opportunity to meet people from all over the world, learning from them has helped me to grow in many ways.
I feel like we are one big family here.
All of us work together to make our guests happy.
I learn something new every day, not only from my co-workers, but also our guests.